FEATURE ARTICLE

TEAMWORK and TEAMBUILDING

Leaders communicate the clear expectation

• That teamwork and collaboration are expected.

• No one completely owns a work area or process
  all by himself

• People who own work processes and positions are open and receptive to ideas and input from others on the team.

Leaders model teamwork in their interaction with

• Each other and the rest of the organization.

• They maintain teamwork even when things are going wrong and the temptation is to slip back into former team unfriendly behavior.

• The organization members talk about and identify the
  value of a teamwork culture. If values are formally written
  and shared, teamwork is one of the key five or six.

Teamwork is rewarded and recognized.

• The lone ranger, even if she is an excellent producer, is valued less than the person who achieves results with others in teamwork.

• Important stories and folklore that people discuss within the company emphasize teamwork.

• People who “do well” and are promoted within the company are team players.